I believe in the importance of documentation and doing things right the first time. As a team leader I strive to make sure everyone on my team feels supported and that the experience they are getting benefits themselves as well as the greater good. I thrive on logistical problem solving and I am happy as a clam when I get all of the details in a complex problem resolved. 

Kenna M. Lindsay 

Organized, always learning, loves dinosaurs.

EXPERIENCE

Circus Center, SF CA — Executive Administrator

MARCH 2020 - PRESENT 

Moved Circus Centers team into an agile online model, worked closely with Executive Director to plan new OKRs for organization in a post pandemic world. Took point on our online class documentation project which led to having recorded classes available online for membership and a form of passive income for our school as well as the production of marketing material for our online classes. Participated in the hiring of a new finacial manager and bookkeeper. Contributed to grant applications. Overall developed and maintained organization systems and communication systems. 

Circus Center, SF CA — Front Desk Administrator

JUNE 2019 - MARCH 2020 

Welcome students, faculty, and staff into the building. Respond to phone, email, and in person requests professionally and expediently. Work with all software applications used to run classes and programs. Manage a team of community volunteers. Other administrative tasks as assigned. Maintain a courteous and safe environment in Circus Center. 

Looks Costuming on Haight, SF CA — Costume Consultant and Designer

OCTOBER 2016 - PRESENT 
Help customers find the disguise that makes them comfortable, happy, and ready to party at whatever costume event San Francisco has dreamed up. This work requires an immense knowledge of historical fashion, pop culture, quick thinking, and creativity. I also work with the rest of the creative crew to produce new rental costumes, maintain rental costumes, and merchadise the store.   

Haight Ashbury Merchants Association, SF CA — Social Media Consultant

MARCH 2018 - PRESENT 

I curate images shared on social media by over 150 neighborhood busesses and maintain a visual story of The Haight Ashbury Neighborhood brand. I designed and maintain the www.shophaight.com website for the Haight Ashbury Merchants Association. 

San Francisco Mercantile Flagship Store, SF CA — General Manager

SEPTEMBER 2016 - AUGUST 2018

As General Manager I functioned as our sales floor manager, hiring manager, assistant buyer, perform employee training, write schedules and insure we have appropriate staffing. I ran our store Instagram account creating the images and writing the marketing copy. I attended our local merchant association meetings and police station community meetings in order to work as a team with our community. I orchestrate all the moving parts to insure the best possible customer service and profitability of the retail operation.

Rape Crisis Center of Colin County, Plano TX — Crisis Hotline & Hospital Advocate

OCTOBER 2015 - AUGUST 2016

As a Crisis Advocate I went on call outside of office hours. I took crisis line calls and went to the assigned hospital in order to advocate for the survivor in crisis. I assisted Sexual Assault Nurse Examiners with the forensic exam and provided the survivor and family with emotional support and resources they have access to through the Crisis Center. I helped collect demographic information from survivors and clients which is used by the Crisis Center to apply for grants and other funding.

4 Play Poker Entertainment, Dallas TX — Shift Lead and Card Dealer

SEPTEMBER 2015 - AUGUST 2016

I facilitated games of Blackjack or Texas Hold ‘em Poker.  Maintained an excellent customer service experience and a friendly environment at the table. I accounted for all chip transactions and cash transactions. I worked with other team members and managers on the floor in order to solve problems and enhance customer experience. I created and managed the social media of the company on Facebook pages.

We Only Wax Spa, Dallas TX —  Office Manager

AUGUST 2014 - SEPTEMBER 2015

I directed front and back office functions. I developed and implemented training programs for all new employees. I managed the payroll system for an office with contractors, hourly and salaried employees with commissions. I was responsible for all Human Resources activities.

EDUCATION

Rochester Institute of Technology, Rochester NY — BFA Professional Photographic Imaging   GPA 3.4

AUGUST 2008 - MAY 2012

Visual Studies Workshop, Rochester NY — Bookbinding For Artists

SUMMER 2011

Circus Center, San Francisco CA — Aerial Trapeze Performance

JUNE  2017 - PRESENT

Circus Center, San Francisco CA — Clown Conservatory

SEPTEMBER 2018 - APRIL 2019

Loose Moose Theater Company, Calgary, Canada — Mask Performance Summer School 

SEPTEMBER 2018 - APRIL 2019

AWARDS, ACHIEVEMENTS & ORGANIZATIONS

Haight Ashbury Merchants Association Board Chairperson

RIT Computer Science House 2008- present

RIT Photo House 2008 – present

Open Stage 2014 – present

Dean’s List - 2011

Instructor’s Choice Award 2011

PROJECTS

Open Stage, Dallas TX  — A Circus Freaks Production

Worked with local circus group as a volunteer technical theater assistant and promoter. Met once a week to set up for the show, run lights, assist with costumes, or work as extra in various performances, provide safe guard for performers, and break down the show.

REFERENCES
Available upon request
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